Review websites are now an integral part of the travel industry and booking process but recent concerns about them being manipulated by service providers are a worry. By posting your comments about venues, properties and Westway Travel I can assure you of two things.

1) The right people will see them. By this I mean either you, Westway clients or other travellers will read reviews from like minded local people.
2) I will personally be following all comments and will add my thoughts to all postings.

Remember we are independent of all Tour Operators and hotels and have no bias towards any product range. It is my staffs’ job to make sure you experience the best holiday possible.

I thank you in advance for taking the time to complete the guest book.
Ian Prior, Managing Director
Westway Travel
Tel - 01268 735301

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Number of entries: 101 Number of pages: 11
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Thank you to Jenny Green in the Upminster office. We weren't the easiest of customers but she always had a smile!

Ian Prior reply: Great to hear you had a happy holiday and I will make a point of giving Jenny a pat on the back

Added: December 19, 2014
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We wanted to say thanks to Louise at the Wickford branch for finding hotels at the 3 locations. All were good choices, comfortable and the right price. Everything went smoothly, all helped by fabulous weather!
Thanks, Jean and Robert

Ian Prior reply: what an unusual trip you have just made. perhaps when you are in town next you could pop in for a coffee and tell us more.

Added: October 28, 2014
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We wanted to do a 3 week trip which included Thailand, Australia and Hong Kong......Westway Travel in Wickford were FAB. Nothing seemed to be a problem and they dealt with all our needs and even the price was good. All our hotels were in the right areas and the flight times were good. I would certainly be going back to Westway to book another holiday :p

Ian Prior reply: Great news about the Australian trip. getting the right balance on such a varied itinerary is teh key and I am pleased you were very happy with our help. I look forward to catching up with you next year

Added: October 21, 2014
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Fantastic holiday travelling Route 66 from Chicago to Santa Monica with friends . I recommend a really good satnav and a good guide book. Some parts of the road are not well signposted, if at all!

Would like to thank all the Wickford team for their support, particularly Louise Kewell for all the effort they put in to getting us not 1 but 2 convertible Ford Mustangs, everyone we met and spoke to were surprised and very impressed, apparently they are like gold dust

Cannot recommend this holiday nor Westway's strongly enough! Well done and thank you

Ian Prior reply: This is the second time in a week that Louise has had great comments about the planning of an American trip. Thank you for this and I will make sure she gets a pat on the back

Added: October 13, 2014
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Fantastic, fast and efficient service from Westway in Upminster.
Speical thanks to Jenny Green for all her help.
Would certainly recommend and will use Westway again.

Ian Prior reply: Jenny. Thank you for your kind words it is always good to hear the team are working hard for their clients

Added: October 1, 2014
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Excellent Hotels and the internal flights went like clockwork. Louise Kewell did a great job of choosing the hotels and booking the flights and also the trips. A memorable holiday.

Ian Prior reply: Thanks for letting me know about your American trip. Louise loves the area and always works hard to make our guests holiday a success which I am pleased yours was

Added: September 30, 2014
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As return guests we knew more or less what to expect from Sorrento and the Belair Hotel. The hotel is still excellent in all respects and as it was for an important anniversary, we were upgraded to a Senior suite by the hotel for which we were very grateful. Private transfers were also well worth having.

Many thanks also to JENNY GREEN of the UPMINSTER Branch who did an excellent job with the booking arrangements and for whom nothing was too much trouble.

Ian Prior reply: I agree Italy is a wonderful country and you should consider exploring more of it. Happy to see Jenny looked after you well

Added: September 28, 2014
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I just wanted to tell you what a fantastic holiday we had and what an amazing place Villa Amberlina is; I really cannot speak too highly of it.

It is just a wonderful Island. The British have not taken it over and it remains predominantly Greek as far as holidaymakers are concerned so it retains a certain charm. It is unbelievably cheap (around 40 Euros for lunch or dinner for three at a harbour-side taverna, including wine) and it felt like we were going back a decade or two as everywhere was just such good value.

The staff were all lovely too, from the Sunvil Rep to the swimming pool people, to the cleaner and even the owner of the property, so it had a real family feel about it.

A great holiday, possibly the best we’ve had, so thanks for recommending it.

Better start thinking about next year soon I guess!

Kind regards,

Ian Prior reply: wow !!

Added: September 3, 2014
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My first booking through Westway Travel and after explaining the type of holiday and what my family required, we left it in the very capable hands of Faith at the Wickford branch. A task that certain other travel agents said was not possible ( all inclusive without sharing room with kids!)We have now returned from the resort recommended to us, and Faith was absolutely spot on with her recommendation. Not one bad comment from any member of my family so high praise indeed. Not sure where to travel next but very sure who I will be asking to help! Thank you Faith.

Ian Prior reply: great to hear that you enjoyed your Turkey holiday
but just as important how happy you were with Faith service. I will make sure she get s a pat on the back and now she has booked your first holidays we can look after your second. Ian Prior MD

Added: September 1, 2014
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Returned from our holiday yesterday and just wanted to say thanks to Michelle at Thorpe Bay.
We had a fabulous time, both The Atlantis in Dubai and La Pirogue in Mauritius were amazing. The staff at both resorts were polite, friendly and worked so hard to make our stay special. We had a beachfront bungalow at La Pirogue and I only wish I could wake up to that view every day!
The transfers worked like a dream, we were met by friendly staff at each point and I would definitely recommend Emirates, flights and service was great and we were lucky to be upgraded to Business Class for the last leg back to the UK – fantastic!
Swimming with Dolphins was brilliant in Dubai and we did a boat trip in Mauritius and swam in the sea with them as well. We also did a trip to Walk with Lions at Casela Nature Park– which was also an amazing experience that I would recommend.
It really was the holiday of a lifetime!
Thanks again
Kind regards
Jan, Kev & Aimee d'Eca

Added: August 11, 2014
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