Review websites are now an integral part of the travel industry and booking process but recent concerns about them being manipulated by service providers are a worry. By posting your comments about venues, properties and Westway Travel I can assure you of two things.

1) The right people will see them. By this I mean either you, Westway clients or other travellers will read reviews from like minded local people.
2) I will personally be following all comments and will add my thoughts to all postings.

Remember we are independent of all Tour Operators and hotels and have no bias towards any product range. It is my staffsí job to make sure you experience the best holiday possible.

I thank you in advance for taking the time to complete the guest book.
Ian Prior, Managing Director
Westway Travel
Tel - 01268 735301

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Number of entries: 118 Number of pages: 12
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Dear Cyan

We had a very good time in New York.

The hotel was located in a very central position - we were able to walk to all the places of interest.
It was on Little Brasil Street where there were lots of restaurants.
The hotel offered a buffet style continental breakfast which was very enjoyable.
It also had a roof top bar which was very good.

Everything went very smoothly from the flights (Virgin Atlantic was very good) to the Hoppa Bus which
was again was very useful.

Thank you for all your help in making our holiday very enjoyable.

Kind regards


Added: May 16, 2015
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Cyan, we had a wonderful trip and thank you again for sorting out the restaurants. We soon realised that it was very important to book the restaurants ahead of time as some people were turned away if they hadn't booked.

The hotel was excellent and the staff were very friendly and helpful.

The only problem we experienced was waiting for the transport from the airport on arrival - we had to wait about 50 minutes and had made a few calls to find out what was happening. There was no problem with the transport from the hotel to the airport on our return journey though.

Again, thank you for sorting the trip out for us. Just need to plan where to next.

Kind Regards, Jan & David Cremer and Brian & Denise Cowan.

Added: May 15, 2015
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We would like to thank Jenny for all her help in booking our cruise and in resolving any queries that we had. Her friendly and efficient approach is very rare these days and made the whole exercise of booking up our holiday trouble free. She volunteered to be involved with all aspects of our holiday which was very good. This is the third holiday that we have used Westway Travel and they have been excellent every time. We will definitely be using them again.

This is the second year we have been on a Royal Caribbean cruise to the Caribbean and overall they did not disappoint.
Food, entertainment and staff were all excellent. The only downside was having been on the Independence of the Seas for our first cruise and Adventure of the Seas next we found the Adventure was not as new and pristine possibly due to it being a slightly older ship.

We have travelled across the Atlantic with both British Airways and American Airlines and found that you have much more legroom with American Airlines and seats etc were more comfortable.

Added: May 6, 2015
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Louise & ALL at Westway - A VERY belated thank you for arranging my annual Skiing holiday. As always - everything was organised for us - good flight times and met at Innsbruck and driven to Obergurl. The Hotel Bergwelt is an excellent hotel and Westway had organised a lovely room with a balcony - excellent service and food! We had a lovely holiday and thoroughly recommend Westway for organising ALL holidays and trips. :o

Added: May 4, 2015
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we were very impressed with Tina at West way travel the hotel was great and exactly what we needed fr a family of 5 the flight times she recommended worked out perfect ( singapore airlines ) we loved bali i would recommend to anyone next time we would probally stay in senur which was a little quieter

Ian Prior reply: Great news about the holiday and Tina better value option worked out. I went to Bali years ago and loved it but now you give me the confidence to try it again

Added: April 15, 2015
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A note to thank you for your assistance in booking our transport and hotel in the beautiful city of Paris. We had a fabulous time, and knowing that everything was in safe hands during the booking process made things very stress-free.

Many thanks for all your kind attention.

Ian Prior reply: Hi Sarah Honeymooned in Paris so I know she is always keen to go that extra step to get Paris holidays right. I am so pleased you had a great time and I thank you for taking the time to complete our guestbook

Added: April 14, 2015
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Hi Sarah, just a quick email from the beautiful beach in Mexico to say a huge thank you to you all there for booking us another amazing holiday, it is paradise!!!

Thank you

The Twyfords xx

Ian Prior reply: Good news about Mexico. With beaches this good it makes sense to take the value here rather than the more expensive Indian Ocean or Caribbean

Added: April 11, 2015
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Just returned from a wonderful two weeks aboard Viking's Baldur River Cruise. We cannot find anything at all that was less than perfect, from the welcome aboard to the constant care and attention from everyone on the staff; we were two of only half-a-dozen British travellers, the rest were Americans, so friendly and pleasant and determined to enjoy every minute. The food was quite exceptional - from the breakfasts to the thoughtful and delicious dinner menus. We saw so much of the lovely countryside through which we were passing and the guides were wonderful - so knowledgeable and able to bring the many different places through which we passed to life.
Our grateful thanks Jenny Green for organising this. unforgettable trip.

Ian Prior reply: Heather and Peter. I am so pleased you enjoyed your River cruise. I understand this is your first river cruise and this concept is really taking off now. A lot of clients are enjoying the smaller ships and the easy excursion opportunities. Will you try another river next time? Regards Ian

Added: April 7, 2015
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Hi Cyan

We both really enjoyed Cape Verde; we had a lovely relaxing time.
Hotel Morabeza looked after us really well, we had a very nice sea view room and the Hotel , staff and amenities were all excellent.
Tracy, the Cape Verde Experience Rep was waiting to greet us on arrival and was very friendly and helpful, and again on our return everything was organised very well. Even the Thomson flights were good!
Salís white sandy beach and the turquoise sea were stunning and we enjoyed a daily stroll to the nearby pier to watch the local fishermen bring in their catch each day.
Hotel Morabeza was within easy walking distance of all the local restaurants, bars & shops; there were plenty of little restaurants to choose from in Santa Maria and we didnít have one bad meal whilst we were there.
We felt very safe walking around Santa Maria both day and night and if we ever fancy some more early spring sunshine we would certainly consider returning to the Morabeza and Cape Verde.

A big thank you, Cyan for recommending Cape Verde, it certainly didnít disappoint.

We canít wait now until August and our Florida trip...........

Thanks again

Ian Prior reply: Hi, Thanks for your Kind words about Cyan and I will make sure she gets a pat on the back. It is great to hear you enjoyed your Cape Verde holiday and I look forward to hearing about Florida

Added: April 4, 2015
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To Tina and the westway team.

Having just returned from the Maldives (Kurumba) I have to say from the moment we got off the BA flight until we returned to the UK the hotel staff and Management gave us an experience we will not forget.

From our rooms to all 8 restaurants, beaches, night life, staff, water sports, and service was nothing less than 5 star.

Whatever you wanted the staff would do all they could to make sure it was given.

We hope to return next year to the same island, anyone reading this if you can at anytime visit Kurumba will be a holiday to remember.

Many thanks to all.

Mel & Sue Smith. :D

Ian Prior reply: Mel. Good to see after years of travelling a holiday still excites you. thanks for your kind words and thking the time to complete the guestbook

Added: March 31, 2015
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