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Review websites are now an integral part of the travel industry and booking process but recent concerns about them being manipulated by service providers are a worry. By posting your comments about venues, properties and Westway Travel I can assure you of two things.

1) The right people will see them. By this I mean either you, Westway clients or other travellers will read reviews from like minded local people.
2) I will personally be following all comments and will add my thoughts to all postings.

Remember we are independent of all Tour Operators and hotels and have no bias towards any product range. It is my staffs’ job to make sure you experience the best holiday possible.

I thank you in advance for taking the time to complete the guest book.
Ian Prior, Managing Director
Westway Travel
Tel - 01268 735301
ianprior@westwaytravel.co.uk

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Number of entries: 126 Number of pages: 13
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Comments:
Thanks Cyan ,

The trip to Benidorm was fantastic and mama mia it was hot there.

The flights , transfer and arrival at hotel all worked fine and all the paper work you did for us was first class .

The rooms at the Rosamar are bit below par - probably what you would politely say " in need of refurbishment " I suspect nothing has been done with them since the hotel was built - but we accept the Rosamar is one of the cheapest 3 star hotels there . Overall ( despite the rooms being a bit below par ) the Rosamar offered good value for money . All rooms are doubles - so for a single occupancy we each received a double room with a good balcony . The location is absolutely ideal - close to the beach , close to the "lively" part of the town in the evening but at the same time in a quiet location with no noise intrusions from neighbouring bars at night.

Everything else fine , public rooms , pool area and buffet all ok and staff friendly and a very happy and holiday atmosphere prevailing in the hotel as there was in all Benidorm.

Overall a great time

Thanks and we hope opportunity for you to assist us again soon

Regards

Glyn Parlane & Rob Marsh


Added: July 6, 2015
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Comments:
Returned on 25th June after 13 nights in a fabulous hotel. We have been lucky enough to spend many holidays in first class hotels and this hotel is certainly up there with them. Excellent customer service. Nothing was too much trouble. Relaxed atmosphere but professional service in all areas of the hotel. Drinks only a euro or two more expensive than some of the places in the town. Public transport interesting!! Buses ran fairly close to the timetable on occasions. We shall definitely go back and would be happy to recommend to friends. We were half board and the food was brilliant, every night. Many thanks to Faith and all the Westway team for once again taking the headache out off trawling brochures to find that perfect holiday. :!cool:

Added: July 5, 2015
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Comments:
We would like to thank Louise at Westway Travel, Wickford for all her help booking us a brilliant holiday. We had a great time, the hotel was in a lovely location, everything at the hotel was great. Once again thank you Louise

Added: July 4, 2015
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Comments:
We have just returned from our holiday in Cyprus and, yet again, Faith has provided an excellent service. Our villa was in a lovely part of the country, was clean, well furnished with fantastic pool - just as we had ordered! We always recommend Westway to our friends and this year will be no different. A first rate, friendly professional service where nothing seems to be too much trouble. Thanks agin Faith.
The Gilderson family.


Added: July 2, 2015
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Comments:
recently travelled to Mykonos using Westway... they found me a beautiful hotel with amazing scenery and exactly what I had asked for. Tina and everyone in the office are super helpful and very informative. when booking a holiday seemed hard work Tina made light work of it getting me various holiday packages emailed over the same day, allowing me to book an amazing holiday hassle and stress free. would recommend their service to anyone and will certainly be booking my future trips with Westway! *10/10 from me*

Added: July 2, 2015
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Comments:
Just returned from a 10 night stay at the above hotel as recommended by Westway, Wickford.
The service and staff were excellent, the hotel was very clean, comfortable and friendly and the views from our room were first class. We went half board and the meals were to a high standard,but the drinks were on the pricey side.
Travelled by Easyjet which was very good and the transfers were good also.
The island itself is not very pretty,very barren, but the sea is beautiful if a little cold and the main town of Mykonos is great until the cruise ships arrive when it can become too crouded.
We would recommend this resort for a short break and will definately consider returning in the future. :D

Ian Prior reply: I have been to Mykonos and yes it is a fun place which gets even crazier in the summer and it is difficult to judge when to go. Is it earlier in the year is quieter but the sea water colder or when busier , either way I am pleased to see that you have had a super time


Added: June 21, 2015
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Comments:
I have recently been to Budapest with my daughter we had a lovely time in a lovely place. The hotel was quiet and very clean with helpful staff. The staff at westway travel in wick ford were fantastic nod sorted everything out for us so we could just relax and enjoy our trip with no stress at all. I will definitely be booking all my holidays with them from now on x

Added: June 14, 2015
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Comments:
We had a brillant trip especially flying from Southend went without a hitch. The Hotel was a little of the beaten track but what a gem. So clean and giving a taste of the feeling of Spain with decor and a small but beautiful brakfast terrace. So much to see and do in Barcelona that you are spoilt for choice. We found the rooftop terraces to eat and drink with teriffic views. Wonderful trip so thanks for your your preperation.

Ian Prior reply: Elizabeth. Yes Flying from Southend is a real treat compared to the big London Alternatives and if you look at our website you will see that all the destinations available from the airport are listed. Like you I love Barcelona, so much so that I am going back in a couple of weeks time


Added: June 10, 2015
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Comments:
Dear Cyan

We had a very good time in New York.

The hotel was located in a very central position - we were able to walk to all the places of interest.
It was on Little Brasil Street where there were lots of restaurants.
The hotel offered a buffet style continental breakfast which was very enjoyable.
It also had a roof top bar which was very good.

Everything went very smoothly from the flights (Virgin Atlantic was very good) to the Hoppa Bus which
was again was very useful.

Thank you for all your help in making our holiday very enjoyable.

Kind regards

Marion


Added: May 16, 2015
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Comments:
Cyan, we had a wonderful trip and thank you again for sorting out the restaurants. We soon realised that it was very important to book the restaurants ahead of time as some people were turned away if they hadn't booked.

The hotel was excellent and the staff were very friendly and helpful.

The only problem we experienced was waiting for the transport from the airport on arrival - we had to wait about 50 minutes and had made a few calls to find out what was happening. There was no problem with the transport from the hotel to the airport on our return journey though.

Again, thank you for sorting the trip out for us. Just need to plan where to next.

Kind Regards, Jan & David Cremer and Brian & Denise Cowan.


Added: May 15, 2015
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